Here’s one of the things that happened at the two-day ____ and ____ Training:
Trainer: Let’s say you’re building a house. What’s the first thing you do?
My boss’s boss: Make a plan.
Boss: Then we sort of pounded the stakes into the ground and, what do you call it, chalked it out.
Trainer: OK, and after that?
Boss: We checked to make sure everything was correct.
Trainer. OK. Did you dig a hole?
Boss: Yes, that’s what we did first, I guess. We dug a hole.
Trainer: So the first thing you have to do before you do anything is make a mess.